Management of Data Privacy and Confidentiality.
CRM systems store private and confidential information about employees and customers in their databases. EgisData provides a set of APIs which developers can use for encrypting and decrypting data. Such APIs would be called prior to the data being saved into a CRM’s
database. The integration is easy, as it is done through RESTful secure API.
Alternatively, users can use the EgisData application web interface to encrypt and decrypt text records subsequently entered to the CRM. EgisData stores reversed indexes for the encrypted records. For example: if a record contains a First and Last name, the mapped
index for the record is saved and the user can access the index for the record is saved
and the user can access the record encryption Key by searching First and Last name.
Mapped indexes do not carry information about the record and no private or confidential data can be derived from the map index file. Additionally, access to the corresponding encryption
Key is guarded by the EgisData policy engine.Only authorized users can access the Key for the encrypted record.
Policies and access logs can be audited by compliance departments or authorized users.